Anyone with a qualification in marketing will know that long term clients are the most profitable. It’s now more crucial than ever to ensure that businesses retain the customers they already have. Keeping customers will not only save businesses money but will make them money. According to a report by The Logic Group, loyal long standing customers account for over 50% of a company’s annual sales, they are also higher value customers happy to pay premium rates of around 30% to 50% more per transaction. For this reason a CRM program is crucial and regular communication via new media techniques such as email is a key player in helping maintain communication. However, of course no one wants to be bombarded with endless email marketing campaigns but a friendly personalized offer or promotion at just the right time will do no harm to your relationship and could provide just the push you need to increase sales. With people looking for bargains, email marketing is proving more powerful than ever. Emails are the ideal viral marketing tool capable of reaching much further than initial recipients alone. Bulk Email marketing is proving to be just the means for smart businesses looking for innovative guerilla strategies to keep themselves ahead of the game during the economic downturn.
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