How to Handle Bad Business Reviews


Negative reviews can drive your potential customers to buy from other brands, so it’s necessary to develop a system to monitor your business reviews regularly. Each negative review that remains unanswered is a lost opportunity to retain existing customers and attract new prospects. Start by creating a formalized process to handle and react to customer reviews. However, your level of control will depend on the specific review platform.

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Created by andrew7 1 year 22 weeks ago – Made popular 1 year 22 weeks ago
Category: Business   Tags: