Why PLM needs an AI-powered Chatbot today


One of the major roadblocks that an organization faces is PLM complexity. PLM users need time to adapt to a new system or feature and require constant and quick real-time support in case of difficulties. Conventional means of emailing/ticketing systems take a lot of time and may discourage users as well as result in costly business hours.

One way to solve the problem is automation where PLM users won’t get into the hassle of using their valuable time in raising tickets or waiting in the ticketing queue to get their errors resolved. What users need today is a more personalized tailor-made approach and, what better way than a CHATBOT – an informal and immediate way of contact to service these users. Chatbots are everywhere, being the fastest growing communication channel, with a 92% increase in usage since 2019.

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Created by plmnordic 3 weeks 4 days ago – Made popular 3 weeks 4 days ago
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